operations, quality, loyalty

I gleaned so much from our discussions and your insights.

Terry B, Director University Food Services, Ohio


...how much I appreciate what you did! You went the extra mile for me and that was an awsome gesture.

Jeff, Statistical Process Control class attendee


I have talked with every participant this past week. Some called to tell me about the changes they are making to their programs and others called with questions. All of them said it was the best training event they have attended.

Bill Bradley, Director Continuous Improvment, Windsor Foods


I continue to get positive responses on "how great Janet's presentation was"..... Just talked to another client who made a point of telling me how much she enjoyed it and had talked to someone else that heard you last year!!!

Terri Zbick, VP Lee Heckt Harrison


Janet Nelson is a consummate professional in business and operational excellence. In particular, she has implemented measures and methodologies for Customer Satisfaction and Loyalty that are ground breaking. I have first hand knowledge of Janet’s capabilities and expertise in business and operational excellence and can vouch for her ability to manage people and processes with compassion and profound knowledge.

Reg Stewart, past Chairman Greater Rochester Quality Council


Your discussion of ‘Customer Loyalty-What one needs to stay profitable was right on target

Workshop attendee


Thank you so much for your help - the training has been invaluable to all of us.

Manager, health care equipment manufacturer


It is clear that Janet and her team are part of 'us' and that our success is of paramount importance to them. Janet and OQL Solutions bring exceptional expertise... a background of engineering, design of experiments, supply-chain management, operations and overall business acumen. I would highly recommend Janet and OQL Solutions as an integral resource for any company.

GM, Innotex Precision Ltd.


The responses….were both statistically significant and extremely helpful. Based on the survey (we) developed a new strategy.

Arthur Woodward, Executive Director Flower City Habitat for Humanity

I know our members certainly enjoyed your workshop. Thanks again for the opportunity.

Lake Tahoe South Shore Chamber of Commerce.

I wanted to thank you for your wonderful presentation. It was very affirming and I left with a plethora of information relative to the running of my business. So often workshops (special speakers, etc) seem like redundant information. Thank you for refreshing, relevant material.

Theresa Slater, President Empire Interpreting Service, LLC


We value your work and point of view very highly.

VP Product Management, Nukote International


I was personally impressed by the ‘easiness’ of … style and depth of knowledge.

Scott Ladin, Bryant and Stratton Business School


Your presentation was informative and stimulating.

 Presentation attendee



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