operations, quality, loyalty

Other Training: (under Development)

Strategy and Systems Thinking (SST):

1 Day -

A means to use tools and thought-processes to think through the broader impacts of an individual or set of decisions/actions, and thereby avoid negative, unintended consequences.


Business Resumption / Disaster Recovery:

½ Day -

A means by which a company prepares ahead for potential business interruption (site disruption, dock strike), or for major event (ex: sabotage, product recall, news-media issues, etc)


Balanced Scorecard and Dashboard Generation:

½ Day -

Tools for senior management for use in Operations Reviews and for communicating key company ‘health’ in a non-complicated but data-based methodology.

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